Returns, help with incorrect orders & damaged items.

This shop does not accept returns. 

If you accidentally purchase the wrong item, or too many items, please contact metalfairywings@outlook.com immediately, so that the order can be corrected before it is fulfilled and shipped. After shipping has taken place, no refunds or corrections can be made.

If an item is damaged, or hasn't arrived in the post, please contact metalfairywings@outlook.com. Unfortunately, Metal Fairy Wings is not in control of any items after shipping has taken place, but please feel free to contact metalfairywings@outlook.com , so that we can track the item together, and I can give you options of what we can do from there. 

Please check your order before your purchase, so ensure you have purchased the correct item(s) 

Items aim to be shipped either the same day, or the next couple of days for posters, and the same week for canvas paintings, so please keep this in mind if you email about correcting an order, as your order may have been shipped as soon as possible, so ensure you receive your item quickly.